Frequently Asked Questions

How to transaction fees work?

MemberStack charges a flat transaction fee of 10% on the Startup plan and 3% on the Pro plan, and 1% on the Scale plan. Stripe charges an additional credit card processing fee that depends on a few different factors. See Stripe's pricing for more details.

Who are TWP agents and what sort of training do they have?

Tullis Worldwide Protection hires experienced private security professionals with specialized backgrounds. In almost all cases, our agents were known to us before they began their employment. To put it simply, we don’t hire strangers. We take pride in knowing the character and unique ability of each TWP agent before they begin working with our clients.

What does it cost to purchase protection services?

All pricing is unique based on a large number of factors including threat level, location, and duration of deployment. Pricing will be structured and agreed upon shortly after the initial interview.

How quickly can I obtain protection services?

TWP prides itself on being able to satisfy our clients in the most efficient and time-effective manner possible. Depending upon your unique security requirements, we can often provide protection on the very same day as your initial interview.

If I have more questions, does TWP charge for the initial interview?

TWP offers free initial interviews to each and every client. Call or fill out our form for your free consultation!

Do you offer discounts for students or nonprofits?

We do not offer any discounts for students or nonprofits at this time. However, We do offer a 10% recurring discount to any websites that include our logo and link on sign up and login pages. You're also welcome to apply to our Startup program if you're unable to afford the $25/mo plan.

Is there someone I can talk to about my project?

Absolutely! You can reach us via he chat widget in the bottom right corner, or by email. Try team@memberstack.io. We're happy to help!

Does MemberStack have an API?

We sure do! Please contact engineering@memberstack.io for more information.

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The Best Team Ever

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Peter Jefferson
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Peter Johnson
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Patrick Brown
Designer
Johnny Trow
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Jennifer Atkinson
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Request Your Security Consultation!

New Edward Road 30, London
+32 403 345 382
info@startup.co.uk

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